Contact Us

You may register or withdraw through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(800) 215-0903 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact Pearson Customer Support:

Email:	Send us a message
Phone:	(800) 215-0903 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

If you need directions or information about how to find your test center:

Web:	www.pearsonvue.com/ncsa/ Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time Sat: 8:00 a.m.–5:00 p.m. eastern time Excluding local holidays, as posted on VUE's Customer Service page

Email:	Send us a message
Phone:	(800) 215-0903 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Email:	Send us a message
Phone:	(800) 215-0903 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Pearson Customer Support Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Contact the North Carolina Department of Public Instruction for information about licensure requirements.

Web:	http://www.ncpublicschools.org/licensure/

Live customer support will not be available during the following holidays:

Jan 1, 2025
Jan 20, 2025
May 26, 2025
Jun 19, 2025
Jul 4, 2025
Sep 1, 2025
Nov 27–28, 2025
Dec 25–26, 2025

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